For the purpose of data protection legislation, including the UK Data Protection Act 2018, the UK General Data Protection Regulation (UK GDPR), and the UK Privacy and Electronic Communications Regulations 2003 (PECR), the data controller is:
Kennet Care Ltd
5 Theale Lakes Business Park
Moulden Way
Sulhamstead
Reading
Berkshire
RG7 4GB
For queries relating to this notice please contact our Data Protection Officer at dpo@theprivacyworx.com.
This privacy notice explains how Kennet Care Ltd processes personal data when you access and use this website (www.kennetcare.co.uk). It applies only to personal data processed in connection with website access and use (including contact form enquiries). Kennet Care has separate privacy notices for other categories of individuals. Please click on the link below that most accurately describes your relationship with Kennet Care (for example: young people, parents/guardians, recruitment candidates, suppliers, and professional service providers).
Personal data we collect when you access the website:
When you browse the website, our web servers and security systems may automatically record technical information such as your IP address, device and browser type, operating system, referral source, the pages you visit, and the date/time and duration of your visit. This information is typically recorded in server logs for security, troubleshooting and performance purposes.
Personal data we collect if you contact us via the website:
The website includes a ‘Contact Us’ form which requests: your name, email address, phone number and the content of your message. The form also includes a “Company” field which is present for validation/anti-spam purposes and is intended to be left blank. The form contains a consent/acknowledgement tick-box referencing the privacy policy. Submitting the form will send your message to us and we will use your details to respond.
How we use your personal data:
We use website technical data to operate, maintain and secure the website, to detect and prevent misuse, and to understand how the website is used so we can improve it. We use contact form data to handle and respond to enquiries and to keep an appropriate record of communications.
Lawful bases for processing:
We process technical website data on the basis of Article 6(1)(f) UK GDPR (legitimate interests) in operating, protecting and improving our website, ensuring network and information security, and preventing fraud or misuse.
We process contact form enquiry data on the basis of Article 6(1)(f) (legitimate interests) in receiving and responding to enquiries and managing our communications. In some cases, depending on the nature of your enquiry, processing may also be necessary to take steps at your request prior to entering a contract (Article 6(1)(b)). Where we are required to retain or disclose information to comply with law, we rely on Article 6(1)(c).
The consent/acknowledgement tick-box on the contact form is used to demonstrate that you have been directed to this transparency information; it is not relied upon as the sole lawful basis for responding to an enquiry.
Cookies and similar technologies:
This website uses cookies and similar technologies. Some cookies are strictly necessary for the website to function and for you to record your cookie preferences. Other cookies (for example analytics or embedded media cookies) will be used only where required and where you have provided consent. Please see our Cookie Notice for details and how to manage your choices.
Who we share website data with:
We may share website-related personal data with trusted third-party service providers (for example website hosting, maintenance, IT support, and form-handling/anti-spam tools) who act as data processors on our behalf. We require processors to keep information secure and to process it only on our instructions.
We may also share personal data where required by law, regulation, or to establish, exercise or defend legal claims.
International transfers:
Website-related personal data is processed within the UK and is not routinely transferred outside the UK
How long we keep your data:
Server log data is retained for a limited period for security and operational purposes and then deleted or anonymised in line with our retention practices.
Contact form enquiry data is retained for as long as necessary to respond to your enquiry and to maintain an appropriate record of communications. Longer retention may apply where required for legal, regulatory or safeguarding reasons.
Automated decision-making:
We do not use your website data to make solely automated decisions about you, and we do not carry out profiling through this website for marketing purposes.
Your rights:
You have the qualified right to request access to your personal data, rectification, erasure, restriction of processing, to object to processing, and (in some circumstances) data portability. These rights are subject to legal limitations and exemptions.
To exercise your rights, please contact dpo@theprivacyworx.com.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Changes to this notice:
Any changes we may make to this notice in the future will be posted on this website.